Can I give someone else access to the information on my BECODE account?

Right now, each team member is required to have their own individual account. Cross-sharing information across business accounts is a feature we’re looking at implementing in 2019.

Can I give feedback about BECODE?

You sure can! You can send us an email with your feedback here. We'd love to hear your thoughts. 

How much does BECODE cost?

BECODE costs $30 per month which is less than a dollar a day! You can find more information about it on our pricing page. 

What do I do if I have a complaint?

If you have any concerns with any aspects of BECODE (technical, subscriptions, access, ANYTHING) please contact us. We’ll investigate the issue and work to resolve your problem ASAP.

What do I do if I forget my password?

You can contact us and we'll get back to you with a new password ASAP.

How is my private information managed?

We have a very detailed privacy policy that outlines exactly how we gather and store your information, and why. But the long and short of it is:

  1. We collect your information predominantly for account security purposes.
  2. We may drop you the odd marketing email, but fret not, we hate a clogged inbox as much as you do!
  3. We store your information in an encrypted and secure environment, and take responsibility for ensuring that it doesn’t fall into the wrong hands.
  4. We will never sell your contact information to a 3rd party.

If you have any concerns about how we manage your information, you can contact us at any time, and expect an answer within 24hrs.

What about copyright? Is there a right and wrong way for me to use the information BECODE gives me?

At the moment, we have made it near impossible for our users to breech copyright by restricting the ways in which you can extract information from BECODE. In the future, some features we add will make it easier to copy and save information from BECODE.

Whilst BECODE is our product, the output content (the BCA) belongs to the Australian Building Codes Board, and as such, it is a part of our terms and conditions when you sign up that you abide by their copyright rules. You can find them here. If you need a refresher, our T&C’s are here.