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General Questions

Who can use BECODE BCA?

BECODE BCA can be used by BCA consultants, project managers, engineers, architects and designers that need to know how the constraints of the BCA will affect their project. BECODE BCA assumes that users have an intermediate understanding of the BCA and building compliance in general.

Why can I trust BECODE BCA?

BECODE BCA was created by engineers and BCA consultants, who understand the code inside out. By working with master programmers, the leadership team has seen BECODE BCA come to life in their vision. We originally created BECODE BCA to make our jobs easier, that's why we know it works.

What can I expect from BECODE BCA in the future?

You can expect us to be full-steam ahead. You can expect to see lots of updates and new features that will make working with the BCA more efficient than ever before.

If there is a particular feature you would like to see in BECODE BCA please contact us, or use the feedback function once you've logged in to let us know. 

Why was BECODE BCA created?

BECODE BCA was first created by a team of engineers that simply didn’t have the time to teach new graduates how to navigate and understand the BCA. It was meant to be used as an internal tool that would allow graduates get answers about their BCA more efficiently.

When they started working out how to create BECODE BCA, they realised that it was a tool that could help many people in the industry.

Technical Questions

 How does BECODE BCA figure out which parts of the BCA are relevant and which ones are not?

That’s the smart bit! Behind the user interface there are algorthims and flows built by subject matter experts to pick through the BCA and find the right information based on your building inputs.

Can I save previous projects?

Yes. If you’re signed up to the BECODE BCA Basic plan you’ll be able to save your previous projects. This means you can also reopen your building’s project specific building code and edit the inputs as the design and circumstances change.

Will you be adding Volume Two to BECODE BCA?

Yes, we do plan on adding Volume Two of the NCC in the future, but it won’t be happening immediately.

Do you think it should be a priority? We love it when our customers have their say about BECODE BCA, so let us know!

Can I export the information that BECODE BCA gives me?

No, at the moment you’re not able to export the project-specific building code.

This is a feature that we’ll be adding in the future.

Are there any limitations to the kind of designs I can use in BECODE BCA?

BECODE BCA includes all the provisions of Volume 1 of the NCC suite. This means it can be used for the majority of buildings, including all Class 2-9 buildings. Volume 2, for houses or ancillary buildings (Classes 1 and 10), isn’t yet part of BECODE BCA.

Does BECODE BCA work on my smartphone, iPad or other tablet device?

No. BECODE BCA isn’t optimised for any touchscreen devices at the moment. Is this something you think is important? Contact us.

Customer Service Questions

Can I give someone else access to the information on my BECODE account?

Yes. Whilst each team member is required to have a separate account, users are able to share projects and outputs between each other.  

How much does BECODE BCA cost?

You can use BECODE BCA for free by simply creating an account. However, to get full access to all of BECODE’s great features, we recommend that you subscribe to our basic plan. It’s only $30p/m.

How does BECODE manage my payment details?

BECODE BCA’s basic plan is an automatic monthly bill. We use a company called Stripe to manage these payments. They’re renowned for their security and reliability, and have facilitated these kinds of payments for companies like Salesforce, Hubspot and Shopify. So we know they’re good.

Can I cancel my BECODE subscription at anytime?

Yes. You’re in complete control of your subscription. By going to the Account Settings menu in BECODE BCA, you can enter your subscription portal. The only important thing to note is that we can’t refund any subscription bills that are made, so make sure you cancel your subscription before your next bill is issued, not after.

What do I do if I have a compliant, feedback or a question?

If you have any issues with your BECODE BCA account, or aren’t satisfied in any way, please contact us ASAP. We’ll investigate your issue and work to resolve any problems you may be having.

Is BECODE BCA information protected by copyright? Are there any restrictions in how I can use the information BECODE gives me?

Whilst BECODE BCA is our product, the BCA belongs to the Australian Building Codes Board, and as such, it is a part of our terms and conditions when you sign up that you abide by their copyright rules. You can find them here. If you need a refresher, our T&C’s are here.